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Testimonials

What our Tenants are saying.

Palace Gate Letting Agents London 4 Star TestimonalsIan (2 August 2018)

Palace Gate Letting Agents London 5 Star TestimonalsPhoebe (9 February 2017)

“Palace Gate Lettings have been great, they reply quickly to emails and are always very friendly and helpful. “

Palace Gate Letting Agents London 5 Star TestimonalsMatilda (8 February 2018)

Palace Gate Letting Agents London 4 Star TestimonalsJayne (13 September 2017)

“As a tenant, Palace Gate were always receptive to my requests when there were issues, answering emails quickly (which I assumed was standard across lettings agencies, until I moved recently and discovered it’s, er, not!). They were organised and friendly and did a really good job. I don’t know what it’s like to hunt for a place with them, but I can definitely say that once you’re in one, they’re really good at looking after you!”

Palace Gate Letting Agents London 5 Star TestimonalsMegan (6 June 2017)

“My friends and I had a great experience with Palace Gate Lettings. We were always able to get a hold of someone and the response rate was really very quick. I found them very responsive and client-oriented. It was a big stress relief to deal with Palace Gate Lettings, as things just got done. Living in London can be quite hectic and I especially appreciated the quality of the service and solution-oriented staff. Five stars from me! . “

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Landlords are saying.

Palace Gate Letting Agents London 5 Star TestimonalsKirsty (19 March 2018)

“We live in New Zealand and have been using the services of Palace Gate Lettings for 10 years. For the duration, we have found them to be professional, efficient and friendly. Palace Gate went over and above what I would have expected in assisting us in sorting out any problems that arose during that period, it was not always easy for the tenants as we were not always contactable – the time difference proving to be one such problem. It was reassuring for us to know that Palace Gate were there to support our tenants. Thank you so much to all your team for the assistance over the years. “

Palace Gate Letting Agents London 5 Star TestimonalsMary-Clare (01 March 2016)

“We have used Palace Gate for a number of years now. Previously, we have used several other Lettings Agents in SW18 and having found Palace Gate we have no intention of changing. They are extremely helpful, reliable, efficient and a cut above the rest. A great pleasure to do busines with. “

Palace Gate Letting Agents London 5 Star TestimonalsDiana (12 February 2016)

“I was most impressed with the comprehensive service and professional level of communication which I received from all the staff at Palace Gate Lettings, which enabled me to rent my flat quickly and efficiently. I am happy to recommend their services to other landlords and tenants. “

Palace Gate Letting Agents London 5 Star TestimonalsAndrew (25 January 2016)

“Palace Gate have managed my property for 15 years. I live abroad so nearly all contact is by mail. They provide me with an efficient and fully professional service with problems always resolved.Tenants also seem to have a good relation with the staff. Thanks for your support! “

Palace Gate Letting Agents London 5 Star TestimonalsJanie (25 January 2016)

“Palace Gates team at Garratt Lane have been looking after our properties for around 15 years. Their service has been exemplary in every respect and I cannot sign their praises high enough. 10/10 always! “

Palace Gate Letting Agents London 5 Star TestimonalsEdward (25 January 2016)

“A comprehensive service allowing me to have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsClare (19 December 2015)

“Palace Gate Lettings have managed my rental property for 16 years and provided me with excellent service throughout this period. They are responsive to issues that arise which ensures I have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsTim (18 December 2015)

“Palace Gates have managed properties for me for over 15 years. I am more than happy with the service that they provide and only wish as I have asked on numerous occasions, that they would open offices in other area so they could manage other properties that I rent. “

Palace Gate Letting Agents London 5 Star TestimonalsMelanie & Stuart (17 December 2015)

“We are so much happier with the management that Palace Gate provides in comparison to the previous company who managed our flat. “

Palace Gate Letting Agents London 5 Star TestimonalsMark (17 December 2015)

“Palace Gate are undoubtably the finest letting agent in London. There service is first class; sincere, professional and based on excellent local knowledge. As a landlord its refreshing being able to deal with a privately run organisation, wherby you deal with real people that know you rather than a process driven corporate machine. The fact we’ve been using Palace Gate for over 20 years probably says it all. Thank you! “

Palace Gate Letting Agents London 5 Star TestimonalsKate (17 December 2015)

“Sensible advice when letting property. Achieved a very good price with minimal vacant period. Excellent service during managed let. “

Palace Gate Letting Agents London 5 Star TestimonalsHamish & Kate (10 December 2015)

“We have used several letting agents over the years and find that Palace Gate rank among the best. We have received quick, efficient and value for money service. We are also impressed with the local tradesmen used who also seem to be priced very reasonable for London. “

Palace Gate Letting Agents London 5 Star TestimonalsSteve & Kirsty (10 December 2015)

“The service we have received from Palace Gate Lettings over the past 7 years since starting our involvement with the company has been second to none. Communication is always prompt and efficient, great to know that you are working with a company you can rely on 100% of the time. “

Palace Gate Letting Agents London 5 Star TestimonalsSally (18 November 2015)

“I have no hesitation in recommending Palace Gate Lettings. I have found the staff to be very professional, friendly and efficient in their management of my flat over the past ten years. I have never had to worry about a change of tenancy, the upkeep of repairs or the payment of rent which I greatly appreciate as I live outside the UK. “

Palace Gate Letting Agents London 5 Star TestimonalsLucy (18 November 2015)

“Having used PalaceGates Letting for a number of years We can say that We have always found them friendly , helpful and efficient. They always keep me informed and deal with any problems in a quick and efficient way. “

Palace Gate Letting Agents London 5 Star TestimonalsMrs Chopra (17 November 2015)

“At Balham Palacegate the Staff is very courteous and helpful. Very rapid in responding . “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (16 November 2015)

“Palace Gates have managed the flats I own for about 10 years or so and I have always found them friendly and efficient. There are so many new changes to legislation that occur form time to time and they are always on top of them all and make my ownership stress free “

Palace Gate Letting Agents London 5 Star TestimonalsSarah (13 November 2015)

“Palace Gate Lettings went over and above the service that I have experienced from other larger letting agencies in the past. “

Palace Gate Letting Agents London 5 Star TestimonalsNancy (13 November 2015)

“I don’t have full management service with palace gates but they are a great asset in keeping me organised with all the relevant paperwork, updates and finding good tenants. They have a wealth of contacts too. “

Palace Gate Letting Agents London 5 Star TestimonalsRose (21 October 2015)

“Great service. Staff very efficient. “

Palace Gate Letting Agents London 5 Star TestimonalsGabriel (22 October 2015)

“Very helpful and friendly “

Palace Gate Letting Agents London 5 Star TestimonalsNick (12 November 2015)

“The team at Palace Gate provide a brilliant hassle free service, having let two properties through them I certainly wouldn’t consider another agent as they won’t come close! “

It would be very much appreciated if you could spare some time to provide some feedback and rate the service that you have recently received from Palace Gate Lettings. Please submit your testimonial by completing the form below which might then be uploaded to our website. All comments will be taken into consideration to ensure that we can deliver the best service possible and make improvements where appropriate.

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What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Landlords are saying.

Palace Gate Letting Agents London 5 Star TestimonalsMary-Clare (01 March 2016)

“We have used Palace Gate for a number of years now. Previously, we have used several other Lettings Agents in SW18 and having found Palace Gate we have no intention of changing. They are extremely helpful, reliable, efficient and a cut above the rest. A great pleasure to do busines with. “

Palace Gate Letting Agents London 5 Star TestimonalsDiana (12 February 2016)

“I was most impressed with the comprehensive service and professional level of communication which I received from all the staff at Palace Gate Lettings, which enabled me to rent my flat quickly and efficiently. I am happy to recommend their services to other landlords and tenants. “

Palace Gate Letting Agents London 5 Star TestimonalsAndrew (25 January 2016)

“Palace Gate have managed my property for 15 years. I live abroad so nearly all contact is by mail. They provide me with an efficient and fully professional service with problems always resolved.Tenants also seem to have a good relation with the staff. Thanks for your support! “

Palace Gate Letting Agents London 5 Star TestimonalsJanie (25 January 2016)

“Palace Gates team at Garratt Lane have been looking after our properties for around 15 years. Their service has been exemplary in every respect and I cannot sign their praises high enough. 10/10 always! “

Palace Gate Letting Agents London 5 Star TestimonalsEdward (25 January 2016)

“A comprehensive service allowing me to have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsClare (19 December 2015)

“Palace Gate Lettings have managed my rental property for 16 years and provided me with excellent service throughout this period. They are responsive to issues that arise which ensures I have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsTim (18 December 2015)

“Palace Gates have managed properties for me for over 15 years. I am more than happy with the service that they provide and only wish as I have asked on numerous occasions, that they would open offices in other area so they could manage other properties that I rent. “

Palace Gate Letting Agents London 5 Star TestimonalsMelanie & Stuart (17 December 2015)

“We are so much happier with the management that Palace Gate provides in comparison to the previous company who managed our flat. “

Palace Gate Letting Agents London 5 Star TestimonalsMark (17 December 2015)

“Palace Gate are undoubtably the finest letting agent in London. There service is first class; sincere, professional and based on excellent local knowledge. As a landlord its refreshing being able to deal with a privately run organisation, wherby you deal with real people that know you rather than a process driven corporate machine. The fact we’ve been using Palace Gate for over 20 years probably says it all. Thank you! “

Palace Gate Letting Agents London 5 Star TestimonalsKate (17 December 2015)

“Sensible advice when letting property. Achieved a very good price with minimal vacant period. Excellent service during managed let. “

Palace Gate Letting Agents London 5 Star TestimonalsHamish & Kate (10 December 2015)

“We have used several letting agents over the years and find that Palace Gate rank among the best. We have received quick, efficient and value for money service. We are also impressed with the local tradesmen used who also seem to be priced very reasonable for London. “

Palace Gate Letting Agents London 5 Star TestimonalsSteve & Kirsty (10 December 2015)

“The service we have received from Palace Gate Lettings over the past 7 years since starting our involvement with the company has been second to none. Communication is always prompt and efficient, great to know that you are working with a company you can rely on 100% of the time. “

Palace Gate Letting Agents London 5 Star TestimonalsSally (18 November 2015)

“I have no hesitation in recommending Palace Gate Lettings. I have found the staff to be very professional, friendly and efficient in their management of my flat over the past ten years. I have never had to worry about a change of tenancy, the upkeep of repairs or the payment of rent which I greatly appreciate as I live outside the UK. “

Palace Gate Letting Agents London 5 Star TestimonalsLucy (18 November 2015)

“Having used PalaceGates Letting for a number of years We can say that We have always found them friendly , helpful and efficient. They always keep me informed and deal with any problems in a quick and efficient way. “

Palace Gate Letting Agents London 5 Star TestimonalsMrs Chopra (17 November 2015)

“At Balham Palacegate the Staff is very courteous and helpful. Very rapid in responding . “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (16 November 2015)

“Palace Gates have managed the flats I own for about 10 years or so and I have always found them friendly and efficient. There are so many new changes to legislation that occur form time to time and they are always on top of them all and make my ownership stress free “

Palace Gate Letting Agents London 5 Star TestimonalsSarah (13 November 2015)

“Palace Gate Lettings went over and above the service that I have experienced from other larger letting agencies in the past. “

Palace Gate Letting Agents London 5 Star TestimonalsNancy (13 November 2015)

“I don’t have full management service with palace gates but they are a great asset in keeping me organised with all the relevant paperwork, updates and finding good tenants. They have a wealth of contacts too. “

Palace Gate Letting Agents London 5 Star TestimonalsRose (21 October 2015)

“Great service. Staff very efficient. “

Palace Gate Letting Agents London 5 Star TestimonalsGabriel (22 October 2015)

“Very helpful and friendly “

Palace Gate Letting Agents London 5 Star TestimonalsNick (12 November 2015)

“The team at Palace Gate provide a brilliant hassle free service, having let two properties through them I certainly wouldn’t consider another agent as they won’t come close! “

It would be very much appreciated if you could spare some time to provide some feedback and rate the service that you have recently received from Palace Gate Lettings. Please submit your testimonial by completing the form below which might then be uploaded to our website. All comments will be taken into consideration to ensure that we can deliver the best service possible and make improvements where appropriate.

First Name (required)

Surname (required)

Email Address (required)

Are you a tenant or landlord? Please state below (required)

Please rate the service you have received from Palace Gate Lettings (required)
1 star (poor)2 stars3 stars4 stars5 stars (excellent)

Do you have any comments regarding the service you received from Palace Gate Lettings?

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Landlords are saying.

Palace Gate Letting Agents London 5 Star TestimonalsMary-Clare (01 March 2016)

“We have used Palace Gate for a number of years now. Previously, we have used several other Lettings Agents in SW18 and having found Palace Gate we have no intention of changing. They are extremely helpful, reliable, efficient and a cut above the rest. A great pleasure to do busines with. “

Palace Gate Letting Agents London 5 Star TestimonalsDiana (12 February 2016)

“I was most impressed with the comprehensive service and professional level of communication which I received from all the staff at Palace Gate Lettings, which enabled me to rent my flat quickly and efficiently. I am happy to recommend their services to other landlords and tenants. “

Palace Gate Letting Agents London 5 Star TestimonalsAndrew (25 January 2016)

“Palace Gate have managed my property for 15 years. I live abroad so nearly all contact is by mail. They provide me with an efficient and fully professional service with problems always resolved.Tenants also seem to have a good relation with the staff. Thanks for your support! “

Palace Gate Letting Agents London 5 Star TestimonalsJanie (25 January 2016)

“Palace Gates team at Garratt Lane have been looking after our properties for around 15 years. Their service has been exemplary in every respect and I cannot sign their praises high enough. 10/10 always! “

Palace Gate Letting Agents London 5 Star TestimonalsEdward (25 January 2016)

“A comprehensive service allowing me to have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsClare (19 December 2015)

“Palace Gate Lettings have managed my rental property for 16 years and provided me with excellent service throughout this period. They are responsive to issues that arise which ensures I have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsTim (18 December 2015)

“Palace Gates have managed properties for me for over 15 years. I am more than happy with the service that they provide and only wish as I have asked on numerous occasions, that they would open offices in other area so they could manage other properties that I rent. “

Palace Gate Letting Agents London 5 Star TestimonalsMelanie & Stuart (17 December 2015)

“We are so much happier with the management that Palace Gate provides in comparison to the previous company who managed our flat. “

Palace Gate Letting Agents London 5 Star TestimonalsMark (17 December 2015)

“Palace Gate are undoubtably the finest letting agent in London. There service is first class; sincere, professional and based on excellent local knowledge. As a landlord its refreshing being able to deal with a privately run organisation, wherby you deal with real people that know you rather than a process driven corporate machine. The fact we’ve been using Palace Gate for over 20 years probably says it all. Thank you! “

Palace Gate Letting Agents London 5 Star TestimonalsKate (17 December 2015)

“Sensible advice when letting property. Achieved a very good price with minimal vacant period. Excellent service during managed let. “

Palace Gate Letting Agents London 5 Star TestimonalsHamish & Kate (10 December 2015)

“We have used several letting agents over the years and find that Palace Gate rank among the best. We have received quick, efficient and value for money service. We are also impressed with the local tradesmen used who also seem to be priced very reasonable for London. “

Palace Gate Letting Agents London 5 Star TestimonalsSteve & Kirsty (10 December 2015)

“The service we have received from Palace Gate Lettings over the past 7 years since starting our involvement with the company has been second to none. Communication is always prompt and efficient, great to know that you are working with a company you can rely on 100% of the time. “

Palace Gate Letting Agents London 5 Star TestimonalsSally (18 November 2015)

“I have no hesitation in recommending Palace Gate Lettings. I have found the staff to be very professional, friendly and efficient in their management of my flat over the past ten years. I have never had to worry about a change of tenancy, the upkeep of repairs or the payment of rent which I greatly appreciate as I live outside the UK. “

Palace Gate Letting Agents London 5 Star TestimonalsLucy (18 November 2015)

“Having used PalaceGates Letting for a number of years We can say that We have always found them friendly , helpful and efficient. They always keep me informed and deal with any problems in a quick and efficient way. “

Palace Gate Letting Agents London 5 Star TestimonalsMrs Chopra (17 November 2015)

“At Balham Palacegate the Staff is very courteous and helpful. Very rapid in responding . “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (16 November 2015)

“Palace Gates have managed the flats I own for about 10 years or so and I have always found them friendly and efficient. There are so many new changes to legislation that occur form time to time and they are always on top of them all and make my ownership stress free “

Palace Gate Letting Agents London 5 Star TestimonalsSarah (13 November 2015)

“Palace Gate Lettings went over and above the service that I have experienced from other larger letting agencies in the past. “

Palace Gate Letting Agents London 5 Star TestimonalsNancy (13 November 2015)

“I don’t have full management service with palace gates but they are a great asset in keeping me organised with all the relevant paperwork, updates and finding good tenants. They have a wealth of contacts too. “

Palace Gate Letting Agents London 5 Star TestimonalsRose (21 October 2015)

“Great service. Staff very efficient. “

Palace Gate Letting Agents London 5 Star TestimonalsGabriel (22 October 2015)

“Very helpful and friendly “

Palace Gate Letting Agents London 5 Star TestimonalsNick (12 November 2015)

“The team at Palace Gate provide a brilliant hassle free service, having let two properties through them I certainly wouldn’t consider another agent as they won’t come close! “

It would be very much appreciated if you could spare some time to provide some feedback and rate the service that you have recently received from Palace Gate Lettings. Please submit your testimonial by completing the form below which might then be uploaded to our website. All comments will be taken into consideration to ensure that we can deliver the best service possible and make improvements where appropriate.

First Name (required)

Surname (required)

Email Address (required)

Are you a tenant or landlord? Please state below (required)

Please rate the service you have received from Palace Gate Lettings (required)
1 star (poor)2 stars3 stars4 stars5 stars (excellent)

Do you have any comments regarding the service you received from Palace Gate Lettings?

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsGus (8 May 2017)

“Having dealt with a number of different agencies from years of renting in London I was amazed at how helpful, friendly and efficient Palace Gate were. The service they provided was first rate from start to finish. “

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Tenants are saying.

Palace Gate Letting Agents London 5 Star TestimonalsAndre (22 February 2016)

“We would recommend anyone to use the services of Palace Gate – Lucy and the team are excellent in follow up – nothing is to much – rare to find an agent with such a pro-active can do approach. Praise to the team “

Palace Gate Letting Agents London 5 Star TestimonalsEmese (25 January 2016)

“Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time. “

Palace Gate Letting Agents London 5 Star TestimonalsDuncan (20 January 2016)

“Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant “

Palace Gate Letting Agents London 5 Star TestimonalsKate (30 December 2015)

“We rented a property in Fulham through Palace Gate for 3 years. Any maintenance issues with the flat were dealt with immediately, and regular cosmetic work was done off the back of inspections. Whilst we were at the property, we had the unfortunate experience of our downstairs neighbours untaking an extensive basement conversion. The noise, dust, and intrusion into out lives was immense, and we were in touch with Palace Gate almost daily for some months. They (in particular Charlie), could not have been more helpful, and acted as a mediator in many respects, and actually cared- something that is impossible to find in large organisations. I would have no hesitation in recommending Palate Gate to landlords or tenants. “

Palace Gate Letting Agents London 4 Star TestimonalsMatt (18 December 2015)

“Good service, prompt follow up on any concerns, “

Palace Gate Letting Agents London 5 Star TestimonalsNatalie (11 December 2015)

“All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details. I’d like especially to thank Becky for all her time and care when sorting various things out for the flat! “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (10 December 2015)

“Daniella’s been friendly and helpful whenever I’ve needed her, and always happy to help. Couldn’t ask for anything more. “

Palace Gate Letting Agents London 4 Star TestimonalsKate (27 November 2015)

“Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc. “

Palace Gate Letting Agents London 5 Star TestimonalsRandolph (21 November 2015)

“Daniella’s highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended. “

Palace Gate Letting Agents London 5 Star TestimonalsClaire (13 November 2015)

“As a tenant I receive excellent attention. I do not think it could be any better and Charlie is charming! “

Palace Gate Letting Agents London 5 Star TestimonalsEmily (12 November 2015)

“Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication. I don’t hesitate to recommend them. “

Palace Gate Letting Agents London 5 Star TestimonalsJake

“Prompt and efficient service, always quick to answer queries and arrange repairs. “

What our Landlords are saying.

Palace Gate Letting Agents London 5 Star TestimonalsMary-Clare (01 March 2016)

“We have used Palace Gate for a number of years now. Previously, we have used several other Lettings Agents in SW18 and having found Palace Gate we have no intention of changing. They are extremely helpful, reliable, efficient and a cut above the rest. A great pleasure to do busines with. “

Palace Gate Letting Agents London 5 Star TestimonalsDiana (12 February 2016)

“I was most impressed with the comprehensive service and professional level of communication which I received from all the staff at Palace Gate Lettings, which enabled me to rent my flat quickly and efficiently. I am happy to recommend their services to other landlords and tenants. “

Palace Gate Letting Agents London 5 Star TestimonalsAndrew (25 January 2016)

“Palace Gate have managed my property for 15 years. I live abroad so nearly all contact is by mail. They provide me with an efficient and fully professional service with problems always resolved.Tenants also seem to have a good relation with the staff. Thanks for your support! “

Palace Gate Letting Agents London 5 Star TestimonalsJanie (25 January 2016)

“Palace Gates team at Garratt Lane have been looking after our properties for around 15 years. Their service has been exemplary in every respect and I cannot sign their praises high enough. 10/10 always! “

Palace Gate Letting Agents London 5 Star TestimonalsEdward (25 January 2016)

“A comprehensive service allowing me to have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsClare (19 December 2015)

“Palace Gate Lettings have managed my rental property for 16 years and provided me with excellent service throughout this period. They are responsive to issues that arise which ensures I have peace of mind. “

Palace Gate Letting Agents London 5 Star TestimonalsTim (18 December 2015)

“Palace Gates have managed properties for me for over 15 years. I am more than happy with the service that they provide and only wish as I have asked on numerous occasions, that they would open offices in other area so they could manage other properties that I rent. “

Palace Gate Letting Agents London 5 Star TestimonalsMelanie & Stuart (17 December 2015)

“We are so much happier with the management that Palace Gate provides in comparison to the previous company who managed our flat. “

Palace Gate Letting Agents London 5 Star TestimonalsMark (17 December 2015)

“Palace Gate are undoubtably the finest letting agent in London. There service is first class; sincere, professional and based on excellent local knowledge. As a landlord its refreshing being able to deal with a privately run organisation, wherby you deal with real people that know you rather than a process driven corporate machine. The fact we’ve been using Palace Gate for over 20 years probably says it all. Thank you! “

Palace Gate Letting Agents London 5 Star TestimonalsKate (17 December 2015)

“Sensible advice when letting property. Achieved a very good price with minimal vacant period. Excellent service during managed let. “

Palace Gate Letting Agents London 5 Star TestimonalsHamish & Kate (10 December 2015)

“We have used several letting agents over the years and find that Palace Gate rank among the best. We have received quick, efficient and value for money service. We are also impressed with the local tradesmen used who also seem to be priced very reasonable for London. “

Palace Gate Letting Agents London 5 Star TestimonalsSteve & Kirsty (10 December 2015)

“The service we have received from Palace Gate Lettings over the past 7 years since starting our involvement with the company has been second to none. Communication is always prompt and efficient, great to know that you are working with a company you can rely on 100% of the time. “

Palace Gate Letting Agents London 5 Star TestimonalsSally (18 November 2015)

“I have no hesitation in recommending Palace Gate Lettings. I have found the staff to be very professional, friendly and efficient in their management of my flat over the past ten years. I have never had to worry about a change of tenancy, the upkeep of repairs or the payment of rent which I greatly appreciate as I live outside the UK. “

Palace Gate Letting Agents London 5 Star TestimonalsLucy (18 November 2015)

“Having used PalaceGates Letting for a number of years We can say that We have always found them friendly , helpful and efficient. They always keep me informed and deal with any problems in a quick and efficient way. “

Palace Gate Letting Agents London 5 Star TestimonalsMrs Chopra (17 November 2015)

“At Balham Palacegate the Staff is very courteous and helpful. Very rapid in responding . “

Palace Gate Letting Agents London 5 Star TestimonalsPeter (16 November 2015)

“Palace Gates have managed the flats I own for about 10 years or so and I have always found them friendly and efficient. There are so many new changes to legislation that occur form time to time and they are always on top of them all and make my ownership stress free “

Palace Gate Letting Agents London 5 Star TestimonalsSarah (13 November 2015)

“Palace Gate Lettings went over and above the service that I have experienced from other larger letting agencies in the past. “

Palace Gate Letting Agents London 5 Star TestimonalsNancy (13 November 2015)

“I don’t have full management service with palace gates but they are a great asset in keeping me organised with all the relevant paperwork, updates and finding good tenants. They have a wealth of contacts too. “

Palace Gate Letting Agents London 5 Star TestimonalsRose (21 October 2015)

“Great service. Staff very efficient. “

Palace Gate Letting Agents London 5 Star TestimonalsGabriel (22 October 2015)

“Very helpful and friendly “

Palace Gate Letting Agents London 5 Star TestimonalsNick (12 November 2015)

“The team at Palace Gate provide a brilliant hassle free service, having let two properties through them I certainly wouldn’t consider another agent as they won’t come close! “

It would be very much appreciated if you could spare some time to provide some feedback and rate the service that you have recently received from Palace Gate Lettings. Please submit your testimonial by completing the form below which might then be uploaded to our website. All comments will be taken into consideration to ensure that we can deliver the best service possible and make improvements where appropriate.

First Name (required)

Surname (required)

Email Address (required)

Are you a tenant or landlord? Please state below (required)

Please rate the service you have received from Palace Gate Lettings (required)
1 star (poor)2 stars3 stars4 stars5 stars (excellent)

Do you have any comments regarding the service you received from Palace Gate Lettings?